Please welcome Jay Karen to Fredericksburg

by MPI Traveler on October 16, 2012

We are pleased to announce that Jay Karen, President of the Professional Association of Innkeepers International will address the Fredericksburg hospitality community at large. Please mark your calendars for a free presentation by Mr. Karen. He will be addressing lodging industry professionals this Friday, Oct. 19th. The presentation, hosted by Absolute Charm and the Fredericksburg Convention and Visitor Bureau, will begin at 12 noon in the Ballroom at the Admiral Nimitz Museum, 340 E. Main. Karen’s presentation, entitled The Game Has Changed – Examining Good Service and Experience for the New Generations of Travelers, will address how Generation X and Y define good service and how lodging facilities can meet these new expectations. All lodging industry professionals of Fredericksburg and Gillespie are invited to attend this free presentation. Refreshments will be provided. Please RSVP by calling or emailing the Visitor Information Center at (830) 997-6523 or visitorinfo@fbgtx.org.

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